Proactive Computer Solutions, Inc. offers a wide array of information technology services that we are constantly expanding. Below are some of the services we provide to our clients:
Network/Infrastructure Services
¨ Network design, implementation, upgrades & administration.
¨ Network assessments.
¨ Deployment, upgrades & administration of Microsoft Exchange email servers.
¨ Wireless network design, setup & administration.
¨ Planning & management of the technology aspects of office moves.
¨ Deployment, upgrades & administration of BlackBerry Enterprise Servers.
¨ Network storage solutions.
¨ Monitor network health & performance.
¨ Network switch, uninterruptible power supply & firewall installation, configuration & maintenance.
¨ Server performance optimization.
¨ Data backup & safeguarding solutions.
Remote Access Services
¨ Microsoft Terminal Server setup.
¨ Citrix implementations.
¨ Virtual Private Network deployment (VPN).
¨ Microsoft Outlook Web Access installation.
¨ Smartphone (BlackBerry, iPhone & others) support & training.
¨ Internet Service Provider selection & coordination.
¨ Redundant Internet connection configuration.
Help Desk Support Services
¨ Onsite & remote assistance with desktop & laptop computers that are slow, crash or freeze.
¨ Hardware & software purchasing advice.
¨ Deployment of new laptops & desktops with “standard/uniform” configurations.
¨ Microsoft Office & other application rollouts & upgrades.
¨ Printing issue resolution.
¨ “How to” software assistance.
¨ Audio/visual presentation setup.
Technology Management Services
¨ Temporary information technology staffing for positions from help desk to chief information officer.
¨ IT budget formulation.
¨ Assistance recruiting & selecting permanent information technology personnel.
¨ Disaster planning, preparation & recovery.
¨ Inventory & management of information technology assets (hardware & software).
¨ Preparation of IT policies & standard operating procedures covering acceptable use of company IT resources, security & more.
Security Services
¨ Firewall installation, configuration & maintenance.
¨ SPAM reduction solutions.
¨ Spyware protection.
¨ Antivirus application implementation.
¨ Network security assessments.
¨ Spyware removal.
¨ Wired & wireless network hardening.
¨ Virus remediation.